company

Decades of expertise distilled into innovative workforce tools

Building upon more than 50 years of industry-leading experience, we’re reimagining workforce management tools with a new approach to innovation.

Imagine the possibility of a better work day for hundreds and thousands of people and the impact this could have on your business? Especially now, with employees viewing the workday exclusively through a screen–it’s time we bring people back into focus. This is what drives us to forge a path in building intuitive, innovative workforce management solutions for the humans who use them.

We’re proud to work with our customers to pave the way for a new era in the workforce. One that truly puts people first.

Values

Building a better workforce with intention

People come first

We build technology with empathy, understanding, and a keen focus on our customers’ needs. It's not just about building powerful tech; it's about creating tools that enhance and respect the human experience.

Technology for good

We venture beyond the conventional in favor of exploring new possibilities, with the belief that technology should anticipate future needs, not just address current demands.

Building a better world

We challenge the naysayers, pushing for a world where tech and humanity grow together, sparking innovation while making both work and life better.

Recognition

Best-of-breed features,
best-in-class value

Frost Radar Leader

Frost & Sullivan highlighted Aspect’s organizational restructuring, human-centered strategy, and re-introduction of the integrated, feature-rich WorkforceOS Platform

Best ROI Forecast

Of Aspect, the ROI Institute wrote we offer “a credible, conservative, and consistent ROI forecasting process.”

Our technology today is fueled by the same innovative spirit that has defined us for decades.

1973
1973

Aspect founds modern-day inbound contact center industry with launch of the Galaxy, the first intelligent ACD; first customer is Continental Airlines.

1975
1975

First workforce management software launched by Aspect.

2005–2015
2005–2015

Aspect expands globally with acquisitions of Voxeo, Quilogy, BlueNote, LinguaSys – Aspect Via CEC Released.

2021
2021

Abry Partners acquires Aspect and it is merged with Noble Systems to form Alvaria, Inc.

2024
2024

Aspect brand returns with a renewed focus on workforce technology innovation.

Leadership

Our team

Aspect is dedicated to building innovative solutions, streamlining organizational operations, and driving growth for the businesses we work with.

Executive Leadership

Darryl Kelly

Chief Executive Officer, Aspect

Cam Smith

Chief Innovation Officer

Amy Link

VP, Business Development

Elio Yepez

VP, Customer Success

Kelly Maiden

VP, Marketing

Royce Haynes

VP, Product

Stephen Krieger

VP, Operations & Strategic Planning

Board of Directors

Jeff Cotten

Board Member

Darryl Kelly

Board Member

Andy Fishman

Board Member

Hayes Winik

Board Member

Christopher (Kip) Turco

Board Member

Rob Nicewicz

Board Member

Tony Horton

Board Member

Mike Gruet

Board Member

Michael Judd

Board Member