What's new

Get ready for the latest enhancement to Aspect WFX.

Our March 3, 2025 Service Release brings even smoother schedule management to your workforce.

Enhanced Demo Experience
‍Get hands-on with our powerful platform through our new demo workspace and data, perfect for testing out our comprehensive admin features.

⚡ Smarter Calendar Management
‍We've supercharged our calendar functionality with:

• Intelligent time defaults that adapt to your schedule
• Smoother segment navigation and highlighting
• Enhanced all-day event handling
• Improved availability options

🔄 Robust Data Synchronization
‍Experience more reliable data synchronization with fixed notification displays and improved sync timing.

Don't miss out on transforming your workforce management into a more intuitive and efficient experience. Try Aspect WFX today!

Changelog

Integration

• NEW: Demo workspace and Demo data available for new accounts.
• FIXED: Notifications data synchronization functionality not displaying correct data.
• FIXED: Next Sync date and time values are incorrect for Employee and Schedule data.

Admin management

• NEW: New accounts can test admin features in demo workspace.

Schedule management

• IMPROVED: “Not Applicable” options added to the Availability drop down menu.
• FIXED: Date/time selector no longer expands off the screen.
• FIXED: Selected segments remain highlighted when navigating to different weeks on the calendar.
• FIXED: New all day events no longer disappear when navigating to the day view.
• FIXED: Initial loading of the calendar no longer defaults to 12am. It now defaults to 2 hours before the current time.
• FIXED: Issue when using the dragging feature to resize a newly added segment.

Notifications

• NEW: Notification center module added to Demo data workspace.
• FIXED: Incorrect notifications time displayed in Notification center when using Demo data.