Skip to main

Workforce Experience - 3.3.2025

Logged by
Chris Sansbury

Reimagine your workforce experience

Get ready for the latest enhancement to Aspect WFX.

Our March 3, 2025 Service Release brings even smoother schedule management to your workforce.

Enhanced Demo Experience
Get hands-on with our powerful platform through our new demo workspace and data, perfect for testing out our comprehensive admin features.

Smarter Calendar Management
We've supercharged our calendar functionality with:

  • Intelligent time defaults that adapt to your schedule
  • Smoother segment navigation and highlighting
  • Enhanced all-day event handling
  • Improved availability options

🔄 Robust Data Synchronization
Experience more reliable data synchronization with fixed notification displays and improved sync timing.

Don't miss out on transforming your workforce management into a more intuitive and efficient experience. Try Aspect WFX today!

Changelog

Integration

  • NEW: Demo workspace and Demo data available for new accounts.
  • FIXED: Notifications data synchronization functionality not displaying correct data.
  • FIXED: Next Sync date and time values are incorrect for Employee and Schedule data.

Admin management

  • NEW: New accounts can test admin features in demo workspace.

Schedule management

  • IMPROVED: “Not Applicable” options added to the Availability drop down menu.
  • FIXED: Date/time selector no longer expands off the screen.
  • FIXED: Selected segments remain highlighted when navigating to different weeks on the calendar.
  • FIXED: New all day events no longer disappear when navigating to the day view.
  • FIXED: Initial loading of the calendar no longer defaults to 12am. It now defaults to 2 hours before the current time.
  • FIXED: Issue when using the dragging feature to resize a newly added segment.

Notifications

  • NEW: Notification center module added to Demo data workspace.
  • FIXED: Incorrect notifications time displayed in Notification center when using Demo data.

Reimagine your workforce experience