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Logotipos
Capturas de pantalla del producto
Fotografías de liderazgo
Kit de herramientas de mensajería

Herramientas para la fuerza laboral

Plataforma

Sistema operativo Workforce

La plataforma integral de gestión de la participación de la fuerza laboral

WorkForceOS es nuestra plataforma integral que incluye Workforce™, la solución WEM más poderosa del mercado, además de nuestra experiencia laboral de próxima generación para capacitar a los empleados en su día a día.

Ver la descripción general de Workforce Tools

Incluido con WorkforceOS

Fuerza laboral

Previsiones, programación e informes para que su centro de contacto sea más eficaz.

Experiencia de la fuerza laboral

beta

Nuestra interfaz intuitiva de próxima generación diseñada pensando en sus empleados.

Rendimiento

Información de datos procesable que lo ayuda a impulsar a su equipo hacia el éxito.

Calidad

Establezca y realice un seguimiento de los objetivos en todos los puntos de contacto a lo largo del recorrido del cliente.

Liga

Revitalice su lugar de trabajo con la gamificación: desafíos, concursos y premios.

Explore WorkforceOS

Resultados

Desarrolle, defina y alcance sus objetivos empresariales

Maximize ROI

Manage workforces of all sizes

Promote work-life balance

Ensure ideal staffing

Strengthen work culture

Drive operational efficiency

Enhance employee engagement

Customize your workforce solutions

Explore todos los resultados

Resultados

Maximize ROI

Manage workforces of all sizes

Promote work-life balance

Ensure ideal staffing

Strengthen work culture

Drive operational efficiency

Enhance employee engagement

Customize your workforce solutions

Explore todos los resultados

Recursos

Ver todos los recursos

Empresa

Póngase en contacto con nosotros

Soporte

Atención al cliente

Servicios de Consultoría

Iniciar sesión

Obtenga una demostración

Solicita una demostración

Empezar

Reserva una demostración

Obtenga un recorrido

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FAQs

Where and when will Aspect's new workforce experience be available?

Our new agent interface will be available in U.S. for beta and initial launch. Closed beta will begin in December 2024, with open beta slated for mid-December to mid-January.

Futher reading

Learn more about Aspect's new agent experience

Related questions

What is Aspect's new workforce experience?

Our new workforce experience is a next-generation employee engagement tool designed to simplify and allow employees to easily view and manage their schedules. This application will seamlessly integrate with Aspect Workforce™, serving as a powerful employee-facing experience. The tool provides an intuitive, modern, and streamlined user experience that empowers employees by improving their work-life balance, reducing administrative burdens, and enhancing overall job satisfaction.

Is there a limit on how many employees Aspect's new workforce experience can support?

No, there are no limits. WorkforceOS is built as a scalable solution to support as many employees as needed.

Do Aspect products integrate with my existing systems?

Yes, WorkforceOS™ and our new employee interface seamlessly integrate with one another, plus your existing systems. Our new employee interface serves as a user-friendly front-end platform for teams, while WorkforceOS™ serves as the robust foundation for management and workforce professionals. WorkforceOS™ easily integrates with pre-existing HR, payroll, and BI systems. This streamlines workflows, minimizes duplicate data, enables employee management and improves employee experience.

Who would benefit from Aspect's new workforce experience?

Existing contact center customers who are looking for a simple, powerful WEM tool that has seamless integrations and simple APIs. Customers who are looking to streamline and simplify their workforce engagement management and who want to use data insight to improve the employee experience.