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劳动力工具

平台

劳动力操作系统

多合一的员工敬业度管理平台

WorkforceOS 是我们的多合一平台，包括市场上最强大的 WEM 解决方案Workforce™，以及我们的下一代劳动力体验，可增强员工的日常工作能力。

查看劳动力工具概述

包含在 WorkforceOS 中

劳动力

预测、日程安排和报告，使您的联络中心更有效。

劳动力经验

测试版

我们的下一代直观界面专为您的员工而设计。

性能

切实可行的数据见解可帮助您推动团队走向成功。

质量

在整个客户旅程中设定和跟踪每个接触点的目标。

联盟

通过游戏化（挑战、竞赛和奖品）为您的工作场所注入活力。

探索WorkforceOS

成果

开发、定义和实现您的业务目标

Maximize ROI

Manage workforces of all sizes

Promote work-life balance

Ensure ideal staffing

Strengthen work culture

Drive operational efficiency

Enhance employee engagement

Customize your workforce solutions

浏览所有结果

成果

Maximize ROI

Manage workforces of all sizes

Promote work-life balance

Ensure ideal staffing

Strengthen work culture

Drive operational efficiency

Enhance employee engagement

Customize your workforce solutions

资源

公司

支持

Where and when will Aspect's new workforce experience be available?

Our new agent interface will be available in U.S. for beta and initial launch. Closed beta will begin in December 2024, with open beta slated for mid-December to mid-January.

Futher reading

Learn more about Aspect's new agent experience

Related questions

What is Aspect's new workforce experience?

Our new workforce experience is a next-generation employee engagement tool designed to simplify and allow employees to easily view and manage their schedules. This application will seamlessly integrate with Aspect Workforce™, serving as a powerful employee-facing experience. The tool provides an intuitive, modern, and streamlined user experience that empowers employees by improving their work-life balance, reducing administrative burdens, and enhancing overall job satisfaction.

Is there a limit on how many employees Aspect's new workforce experience can support?

No, there are no limits. WorkforceOS is built as a scalable solution to support as many employees as needed.

Do Aspect products integrate with my existing systems?

Yes, WorkforceOS™ and our new employee interface seamlessly integrate with one another, plus your existing systems. Our new employee interface serves as a user-friendly front-end platform for teams, while WorkforceOS™ serves as the robust foundation for management and workforce professionals. WorkforceOS™ easily integrates with pre-existing HR, payroll, and BI systems. This streamlines workflows, minimizes duplicate data, enables employee management and improves employee experience.

Who would benefit from Aspect's new workforce experience?

Existing contact center customers who are looking for a simple, powerful WEM tool that has seamless integrations and simple APIs. Customers who are looking to streamline and simplify their workforce engagement management and who want to use data insight to improve the employee experience.