Aspect | Trusted Leaders in Workforce Engagement Management Solutions

员工成果

强大的团队，更好的结果

统一和加强您的员工队伍，帮助您实现动态业务目标。

升级到完整圈子 劳动力经验

使用业界领先的员工敬业度管理 (WEM) 工具套件统一您的业务，这些工具旨在增强员工、管理层和您所服务的客户的体验。

A screenshot of the WorkforceOS platform showing the ability to customize intra-day staffing balances.

管理你的团队

A UI screenshot showing a contact center agent's close rates.

获得见解

A UI screenshot showing metrics that track an agent's performance before and after coaching.

设定和跟踪目标

A UI screenshot showing a leaderboard among coworkers.

挑战你的团队

A screenshot of the WorkforceOS platform showing the ability to add schedule preferences.

优先考虑代理

劳动力工具

Aspect provides better management of staffing needs and gives our employees more control over their time. We enable work-life balance while optimizing staffing to meet call demand.

用户

Director

Forecasting and Analysis

组织

获取动手演示

Schedule a demo and let our team know you’re interested in a hands-on experience as a beta participant.

获取动手演示

预约演示，让你的Aspect联系人知道你对测试版参与者的亲身体验感兴趣。

获取动手演示

预约演示，让你的Aspect联系人知道你对测试版参与者的亲身体验感兴趣。

劳动力管理案例研究

行业领先的联络中心依赖 Aspect WEM 软件

Sep 2024

How we helped Asurion increase agent satisfaction and lower absenteeism

Aug 2024

Whakarongorau Aotearoa transforms new employee onboarding with robust importing tools (sponsored by Call Design)

Aug 2024

BPO Collections promotes healthy competition with transparent employee engagement

Aug 2024

NRTC saved 100 hours annually with workforce automation (in partnership with Call Design)

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