公司

数十年的专业知识转化为创新的劳动力工具

在 50 多年的行业领先经验基础上,我们正在用新的创新方法重新构想劳动力管理工具。

想象一下为成千上万的人提供更好的工作日的可能性以及这可能对您的业务产生的影响?尤其是现在,由于员工只能通过屏幕观看工作日——是时候让人们重新集中注意力了。这促使我们开辟一条道路,为使用者构建直观、创新的劳动力管理解决方案。

我们很自豪能与客户合作,为劳动力的新时代铺平道路。真正把人放在第一位的。

价值观

有意建设一支更好的员工队伍

人是第一位的

我们以同理心、理解和对客户需求的敏锐关注来构建技术。这不仅仅是构建强大的技术;还要创建增强和尊重人类体验的工具。

科技造福美好

我们冒险打破常规,转而探索新的可能性,坚信技术应该预测未来的需求,而不仅仅是满足当前的需求。

建设一个更美好的世界

我们挑战反对者,推动建立一个科技与人类共同成长的世界,激发创新,同时改善工作和生活。

我们今天的技术是由几十年来定义我们的同样的创新精神推动的。

1973
1973

Aspect founds modern-day inbound contact center industry with launch of the Galaxy, the first intelligent ACD; first customer is Continental Airlines.

1975
1975

First workforce management software launched by Aspect.

2005–2015
2005–2015

Aspect expands globally with acquisitions of Voxeo, Quilogy, BlueNote, LinguaSys – Aspect Via CEC Released.

2019
2019

Vector Capital acquires Aspect.

2021
2021

Abry Partners acquires Aspect and it is merged with Noble Systems to form Alvaria, Inc.

2022
2022

Alvaria acquired Cicero, Desktop analytics and robotic process automation.

2024
2024

Aspect brand returns with a renewed focus on workforce technology innovation.

领导力

我们的团队

Aspect致力于构建创新的解决方案,简化组织运营,推动我们合作的业务增长。

行政领导

8
领导者

Darryl Kelly

Chief Executive Officer, Aspect

Cam Smith

Chief Innovation Officer

Amy Link

VP, Business Development

Elio Yepez

VP, Customer Success

Kelly Maiden

VP, Marketing

Kevin Nolan

VP, Research and Development

Royce Haynes

VP, Product

Stephen Krieger

VP, Operations & Strategic Planning

董事和经理

8
领导者

Ajantha Srinivasan

Senior Manager, System Tests

Alex Murray

Senior Manager, Engineering

Alexander Diner

Director, Head of Design

Andrew Cornell

Director, Engineering

Beth Zindel

Senior Director, Marketing Operations

Blake Smart

Senior Business Development Executive

Caleb Gonzalez

Product Manager

Carolyn Pilgrom

Director, Onboarding Adoption and Training

Cheryl Rousseau

Senior Manager, Engineering

Dan Zuckerman

Global Director, Customer Success

Darryl Addington

Director, Solution Architects

Derek Adams

Director, Product Marketing

Drazen Bolfek

Product Manager

Elizabeth Burke

Senior Director, UX/UI Research Manager

Gabby Duray

Product Manager

Gillian Grefé

Director, Brand Marketing

Ian Storm

Director, Strategic Solutions

JB Ferry

Manager, R&D

Karthi Gengaram

Manager, Engineering

Krystian Hadas

Manager

Lori Dewald

Senior Director, Consulting

Marisa Massaro

Director, Demand Generation

Mat Elkin

Director, Global Technical Support

Michael Holley

Technical Consultant

Michelle Huey

Executive Assistant

Sarah Miller

Director, Customer Marketing

Shana Contois

Channel Development Executive

Shawn McCormick

Lead Product Manager

Subra Mani

Senior Director, WEM Integrations

Terry Craft

Manager, Engineering

Tina Ghanem

Director of Product Development

Tom Tenhor

Lead Architect

Zack Chickering

Business Development Executive

董事会

8
会员

Jeff Cotten

董事会成员

Darryl Kelly

董事会成员

Andy Fishman

董事会成员

Hayes Winik

董事会成员

Christopher (Kip) Turco

董事会成员

Rob Nicewicz

董事会成员

Tony Horton

董事会成员

Mike Gruet

董事会成员

Michael Judd

董事会成员