Drive Employee Engagement with Gamification | Boost Call Center Productivity

Motivate your team with customizable challenges

Improve employee retention by up to 60%

Decrease customer hold times by 25%

Save up to 1500 hours in management duties

Benefits

Encourage employee growth

Develop customized competitions to encourage employees to learn and improve professional skills. League integrates with Aspect Quality to offer adaptive learning modules based on individual and company goals.

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Benefits

Minimize employee turnover

Improve employee retention by building a company culture rooted in acknowledgment and appreciation of your people. When work feels like play and includes reward, employees are happier and more likely to stay onboard.

Benefits

Foster positive team dynamics

Build a stronger team with workplace gamification, competition, and collaboration. League can adapt to hybrid and remote teams, encouraging everyone to build stronger work relationships.

Benefits

Consistent workforce productivity

Utilize gamification for employee engagement and boost team productivity through incentivized competitions. Create a flexible reward system and treat high performers to customizable prizes, encouraging consistent motivation and engagement.

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A composite image of various prizes Aspect customers have awarded employees including golf clubs and hotel stays.

Features

Features promoting workplace gamification

Motivation tools

Keep employees engaged with head-to-head match ups, tournament-style competitions, flexible point collection options, and real-time leaderboards showing goal progress.

Motivation tools

Keep employees engaged with head-to-head match ups, tournament-style competitions, flexible point collection options, and real-time leaderboards showing goal progress.

KPI management

Align your individual and employee challenges with business goals, tracking progress in a transparent dashboard. Employees can self-track progress to motivate them in reaching higher business goals.

KPI management

Align your individual and employee challenges with business goals, tracking progress in a transparent dashboard. Employees can self-track progress to motivate them in reaching higher business goals.

Collaboration tools

Employee communication channels give your team the space to collaborate and encourage one another to reach challenge goals.

Collaboration tools

Employee communication channels give your team the space to collaborate and encourage one another to reach challenge goals.

Coaching management

Elevate team performance with coaching options based on performance data. Fill team skill gaps with immediate feedback to inspire employee growth.

Coaching management

Elevate team performance with coaching options based on performance data. Fill team skill gaps with immediate feedback to inspire employee growth.

Customize your workforce toolkit

Mix and match Workforce Enterprise tools to build the right set of solutions for your contact center. WFM works in tandem with Aspect platforms for the highest level of employee satisfaction and service.

Solutions Suite

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