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Sep 2023
The journey to workforce engagement management in the cloud
Workforce Engagement Management
Workforce Engagement Management
Cloud-based WEM
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Aug 2023
The new characteristics of workforce engagement
Courtney Cox
Workforce Management
Workforce Management
Contact Center
AI
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May 2021
Accelerate effectiveness with sales gamification
Gamification
Gamification
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May 2021
Leverage gamification to level up call center service and support
Gamification
Gamification
KPIs
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Sep 2024
How a global media company saved money by enhancing customer satisfaction
Daniella Deloatch
Case Study
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Sep 2024
How Best Egg turned to Aspect for an "all-in-one UI solution"
Daniella Deloatch
Case Study
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Sep 2024
How Whirlpool used automation to save thousands of hours
Daniella Deloatch
Case Study
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Sep 2024
How we helped Asurion increase agent satisfaction and lower absenteeism
Workforce Management
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Sep 2024
Automotive company drives efficiency with real-time adherence monitoring
Workforce Management
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Sep 2024
RCN boosted employee productivity with real-time metrics
Workforce Management
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