Yes, WorkforceOS™ and our new employee interface seamlessly integrate with one another, plus your existing systems. Our new employee interface serves as a user-friendly front-end platform for teams, while WorkforceOS™ serves as the robust foundation for management and workforce professionals. WorkforceOS™ easily integrates with pre-existing HR, payroll, and BI systems. This streamlines workflows, minimizes duplicate data, enables employee management and improves employee experience.
Aspect Quality™ covers all things quality assurance. Ensure your customers receive the best service possible with employee evaluation tools, recording management options, and feedback features.
WorkforceOS™ is a comprehensive, all-in-one platform of workforce engagement management (WEM) tools. WorkforceOS™ includes four scalable tools, Aspect Workforce™, Aspect Quality™, Aspect Performance™, and Aspect League™, to elevate and empower your business. WorkforceOS™ will soon include a new agent experience, improving workdays for teams across industries.
Aspect Workforce™, part of the WorkforceOS™ platform, is our comprehensive WFM solution to help you strategically manage your organization. Workforce enables precise forecasting, various scheduling options, real-time adherence insights, and employee self-service to boost productivity while reducing cost.