Building a better workforce with intention
Best-of-breed features,
best-in-class value
Frost Radar Leader
Frost & Sullivan highlighted Aspect’s organizational restructuring, human-centered strategy, and re-introduction of the integrated, feature-rich WorkforceOS Platform
Best ROI Forecast
Of Aspect, the ROI Institute wrote we offer “a credible, conservative, and consistent ROI forecasting process.”
Our technology today is fueled by the same innovative spirit that has defined us for decades.
Aspect founds modern-day inbound contact center industry with launch of the Galaxy, the first intelligent ACD; first customer is Continental Airlines.
First workforce management software launched by Aspect.
Aspect expands globally with acquisitions of Voxeo, Quilogy, BlueNote, LinguaSys – Aspect Via CEC Released.
Abry Partners acquires Aspect and it is merged with Noble Systems to form Alvaria, Inc.
Aspect brand returns with a renewed focus on workforce technology innovation.
Industry-leading contact centers rely on Aspect WEM software
Executive Leadership
Darryl Kelly
Chief Executive Officer, Aspect
Cam Smith
Chief Innovation Officer
Amy Link
VP, Business Development
Elio Yepez
VP, Customer Success
Kelly Maiden
VP, Marketing
Kevin Nolan
VP, Research & Development
Royce Haynes
VP, Product
Stephen Krieger
VP, Operations & Strategic Planning
Cathleen Cordova
VP, RevOps & Strategy
Directors and Managers
Ajantha Srinivasan
Senior Manager, System Tests
Alex Murray
Senior Manager, Engineering
Andrew Cornell
Director, Engineering
Beth Zindel
Senior Director, Marketing Operations
Blake Smart
Senior Business Development Executive
Caleb Gonzalez
Product Manager
Carolyn Pilgrom
Director, Onboarding Adoption and Training
Cheryl Rousseau
Senior Manager, Engineering
Colin Whelan
Senior Director, Customer Success (EMEA)
Dan Zuckerman
Global Director, Customer Success
Darryl Addington
Director, Solution Architects
Derek Adams
Director, Product Marketing
Drazen Bolfek
Product Manager
Elizabeth Burke
Senior Director, UX/UI Research Manager
Gabby Duray
Product Manager
Gillian Grefé
Director, Brand Marketing
Ian Storm
Director, Strategic Solutions
JB Ferry
Manager, R&D
Karthi Gengaram
Manager, Engineering
Krystian Hadas
Manager
Lori Dewald
Senior Director, Consulting
Marisa Massaro
Director, Demand Generation
Mat Elkin
Director, Global Technical Support
Michael Holley
Technical Consultant
Michelle Huey
Executive Assistant
Sarah Miller
Director, Customer Marketing
Shana Contois
Channel Development Executive
Shawn McCormick
Solution Architect
Subra Mani
Senior Director, WEM Integrations
Terry Craft
Manager, Engineering
Tina Ghanem
Director of Product Development
Tom Tenhor
Lead Architect
Zack Chickering
Business Development Executive
Board of Directors
Jeff Cotten
Board Member
Darryl Kelly
Board Member
Andy Fishman
Board Member
Hayes Winik
Board Member
Christopher (Kip) Turco
Board Member
Rob Nicewicz
Board Member
Tony Horton
Board Member
Mike Gruet
Board Member
Michael Judd
Board Member