劳动力经验

塑造云端劳动力管理的未来

Workforce Experience (WFX) 是下一代应用程序,它将日程安排、预测见解和劳动力协作工具统一到一个无缝界面中。通过与Aspect Workforce集成,这种新的代理体验有助于简化管理任务,节省时间并减少摩擦。

Challenges

传统的劳动力管理系统通常既复杂又过时,这会导致效率低下和主管感到沮丧。

向混合办公的转变为保持远程和现场团队的参与度并与公司目标保持一致增加了新的挑战。如果没有面对面的监督,主管很难提供实时反馈和保持代理满意度,而高离职率进一步影响士气和服务质量。

现有的 WFM 工具通常难以采用,从而阻碍了效率和投资回报率。组织需要灵活、直观的解决方案来简化管理、提高参与度并减少人员流动。

the Solution

Aspect Workforce Experience (WFX) 提供了一个现代、直观的用户界面,专为满足当今一线员工的需求而量身定制。

这款下一代员工应用程序提供简化的日程安排体验、主动通知和轻松的轮班管理,可增强员工的能力,改善工作与生活的平衡,减轻管理负担。

Key benefits

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Benefit

Description

Increased employee engagement

Workforce Experience (WFX) increases employee engagement and satisfaction through streamlined scheduling, proactive notifications, and easy shift management.

Enhanced work-life balance

WFX empowers frontline employees with tools that make scheduling transparent and adaptable, allowing them to align their work schedules with personal commitments.

Time savings

By simplifying and streamlining administrative tasks, WFX frees up more time for employees to focus on their core responsibilities.

Improved collaboration

WFX seamlessly connects with Aspect Workforce, improving collaboration and overall workflow efficiency across your workforce.

Features and capabilities

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Benefit

Description

Shift management and self-scheduling

An employee-focused interface that empowers shift workers to manage their work-life balance effortlessly via automated, preference-based scheduling.

Predictive approvals on PTO requests

Employees can view, adjust, and easily submit time-off requests with predictive approvals, enhancing their experience and reducing the mental load of schedule management.

Staffing ability overlay

Displays staffing balances within weekly or daily calendar views, enabling employees to instantly see available and unavailable times for schedule changes, reducing guesswork and back-and-forth communication.

Approval predictions

Uses predictive analytics to provide feedback on the likelihood of approval for schedule changes based on current staffing levels, helping employees make informed decisions before submitting requests.

A UI screenshot showing an abstract version of the Workforce OS agent dashboard.

申请演示

体验帮助定义劳动力解决方案的平台,探索旨在增强团队工作效率的新产品。

A UI screenshot showing an abstract version of the Workforce OS agent dashboard.

申请演示

体验帮助定义劳动力解决方案的平台,探索旨在增强团队工作效率的新产品。

A UI screenshot showing an abstract version of the Workforce OS agent dashboard.

申请演示

体验帮助定义劳动力解决方案的平台,探索旨在增强团队工作效率的新产品。

A UI screenshot showing an abstract version of the Workforce OS agent dashboard.

申请演示

体验帮助定义劳动力解决方案的平台,探索旨在增强团队工作效率的新产品。

A UI screenshot showing an abstract version of the Workforce OS agent dashboard.

申请演示

体验帮助定义劳动力解决方案的平台,探索旨在增强团队工作效率的新产品。

A UI screenshot showing an abstract version of the Workforce OS agent dashboard.

申请演示

体验帮助定义劳动力解决方案的平台,探索旨在增强团队工作效率的新产品。