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Discover how skills-based scheduling, powered by performance metrics, elevates workforce management by aligning employee talents with customer needs for improved efficiency and satisfaction.

Discover how modern request management in workforce scheduling can revolutionize operational efficiency, enhance employee satisfaction, and maintain service excellence through automated, customizable processes.

Gain insights into Aspect's customer success strategies through this exclusive Q&A with Director of Enterprise Accounts Dan Zuckerman, exploring how feedback, metrics, and team structure contribute to exceptional customer relationships in the tech industry.

Explore how flexible workforce management solutions support global teams with adaptable scheduling, forecasting, and employee self-service features for modern business success.

Discover how employee sentiment analysis transforms workforce management by providing real-time insights into employee satisfaction, enabling early issue detection, and improving retention strategies.

Discover how Workforce Intelligence transforms traditional WEM by leveraging AI and real-time data to improve forecasting, scheduling, and employee engagement while delivering better business outcomes.

在这次全面的探索中，了解人工智能如何彻底改变劳动力调度，通过提高效率、准确性和灵活性为企业和员工带来好处。

元描述：了解Karthi Gengaram在Aspect的17年历程，从首席工程师到工程经理，并了解塑造他在软件开发和团队领导方面的职业生涯的经历。