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Socrates and Ted Lasso? An unlikely but complementary duo. Combine the curious, non-judgmental approach of Ted Lasso with the questioning techniques of the Socrates to navigate workplace disagreements and foster innovation.
In a rapidly evolving landscape, the ethical use of AI in data management is crucial not only for protecting privacy but also for fostering trust, transparency, and fairness within the workplace—impacting everything from recruitment employee engagement.
Perfection is the killer of innovation. Embrace iteration over rigidity to foster innovation and maximize employee impact across your workforce.
We’re thrilled to announce the start of a new webinar series, Tomorrow’s Workforce, focused on providing solutions to challenges presented in dynamic contact centers.
Explore how personalized solutions, work-life balance, clear communication, ongoing training, and AI integration can transform employee engagement and satisfaction, driving your business's success.
Aspect Workforce Enterprise v24 is here! Discover how Workforce Enterprise v24 will continue to empower your organization with innovative features, enhanced security, and seamless integrations.
A comprehensive onboarding process should not only equips new employees with essential skills but also foster engagement, connection, and long-term retention in the workplace.
Flexible scheduling and employee self-service tools empower teams to manage their time effectively, promoting work-life balance and ultimately enhancing satisfaction.
How to buy contact center software
Case studies
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Simply Business maximized employee engagement with gamification
Discover how Simply Business transformed its contact center by boosting agent engagement and sales performance with Aspect League.
BPO Collections promotes healthy competition with transparent employee engagement
Learn how BPO Collections harnessed engagement, gamification, and skill-development tools to boost agent productivity, compliance, and results with Aspect League.
How William Hill created CX-focused workforce solutions with Aspect
Learn how William Hill optimized operations, established baseline statistics, and articulated a strong business case for workforce investment with Aspect solutions.
Whakarongorau Aotearoa transforms new employee onboarding with robust importing tools (sponsored by Call Design)
Learn how Aspect workforce planning solution transformed Whakarongorau Aotearoa's operations, improving efficiency during critical events like the Christchurch Mosque Shootings and the COVID-19 pandemic.