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Socrates and Ted Lasso? An unlikely but complementary duo. Combine the curious, non-judgmental approach of Ted Lasso with the questioning techniques of the Socrates to navigate workplace disagreements and foster innovation.

In a rapidly evolving landscape, the ethical use of AI in data management is crucial not only for protecting privacy but also for fostering trust, transparency, and fairness within the workplace—impacting everything from recruitment employee engagement.

Perfection is the killer of innovation. Embrace iteration over rigidity to foster innovation and maximize employee impact across your workforce.

We’re thrilled to announce the start of a new webinar series, Tomorrow’s Workforce, focused on providing solutions to challenges presented in dynamic contact centers.

Explore how personalized solutions, work-life balance, clear communication, ongoing training, and AI integration can transform employee engagement and satisfaction, driving your business's success.

Aspect Workforce Enterprise v24 is here! Discover how Workforce Enterprise v24 will continue to empower your organization with innovative features, enhanced security, and seamless integrations.

A comprehensive onboarding process should not only equips new employees with essential skills but also foster engagement, connection, and long-term retention in the workplace.

Flexible scheduling and employee self-service tools empower teams to manage their time effectively, promoting work-life balance and ultimately enhancing satisfaction.

Discover how an automotive online retailer transformed their workforce management with Aspect Workforce and Performance. Gain insights into their journey, improved scheduling, and proactive coaching methods for enhanced employee performance.

Discover how Sekure Merchant Solutions harnessed the power of game mechanics with Aspect Workforce to revolutionize their call center operations.

ARA Diagnostic Imaging partnered with Aspect to revolutionize employee performance, reduce absenteeism, and increase productivity. Discover how this dynamic solution led to a 33% decrease in after-call work, 25% shorter customer hold times.

Discover how British Gas Services transformed contact center operations and achieved remarkable success. Learn about their journey from resource planning challenges to substantial cost savings, improved employee empowerment, and enhanced customer service.